2022 April Release

Customization Point FSCSERVICEDESK@111.100:GetCustReminderText Permanent link for this heading

Gets the subject and text for the customer reminder e-mail.

LanguageStringList[] FSCSERVICEDESK@111.100:GetCustReminderText(
  key SupportRequestState state,
  out direct LanguageStringList[] subject,
  out retval direct LanguageStringList[] text)

Name

Description

state

Defines the state (SRS_InProgress or SRS_Closed).

subject

Defines the subject of the e-mail.

text

Defines the text of the e-mail.

Additional Information