Properties of FSCTICKETING (FSCTICKETING@111.100)

ReferenceName
FSCTICKETING@111.100:TV_ADDCUSTOMERADDCUSTOMER
FSCTICKETING@111.100:TV_ALLOWDELETETICKETALLOWDELETETICKET
FSCTICKETING@111.100:TV_BACKGROUNDACTIVITYBACKGROUNDACTIVITY
FSCTICKETING@111.100:TV_MIGRATEDMigration
FSCTICKETING@111.100:bvbuildnumberBuild Number
FSCTICKETING@111.100:bvproductProduct
FSCTICKETING@111.100:bvreleasedateRelease Date
FSCTICKETING@111.100:custreminderactiveActive
FSCTICKETING@111.100:custreminderbccBcc: Recipients
FSCTICKETING@111.100:custreminderccCc: Recipients
FSCTICKETING@111.100:custreminderlogoaltLogo Text
FSCTICKETING@111.100:custreminderlogohrefLogo Link
FSCTICKETING@111.100:custreminderlogolinkURL to Logo Image
FSCTICKETING@111.100:custremindersubjectSubject
FSCTICKETING@111.100:custremindertextclosedAnswer to the customer in case of automatic closure of the ticket
FSCTICKETING@111.100:custremindertextopenAnswer to the customer in case of pending actions
FSCTICKETING@111.100:custremindertitleTitle
FSCTICKETING@111.100:dhagreementService Agreement
FSCTICKETING@111.100:dhcontactUser
FSCTICKETING@111.100:dhdistributedatDistributed on/at
FSCTICKETING@111.100:dhremarkRemark
FSCTICKETING@111.100:hxadditionalinformationAdditional Information
FSCTICKETING@111.100:hxbuildBuild
FSCTICKETING@111.100:hxcontentContent
FSCTICKETING@111.100:hxdescriptionDescription
FSCTICKETING@111.100:hxdistributionhistoryDistribution History
FSCTICKETING@111.100:hxfixedstoriesanddefectsStories and Defects
FSCTICKETING@111.100:hxinstalldescriptionInstallation Description
FSCTICKETING@111.100:hxreleaseRelease
FSCTICKETING@111.100:hxserviceticketsTickets
FSCTICKETING@111.100:hxversionVersion
FSCTICKETING@111.100:pacchargedpointsCharged Ticketing Points
FSCTICKETING@111.100:pacprioPriority
FSCTICKETING@111.100:pcadditionalinformationAdditional Information
FSCTICKETING@111.100:pcagreementService Agreement
FSCTICKETING@111.100:pcdescriptionDescription
FSCTICKETING@111.100:pcidID
FSCTICKETING@111.100:pclastdailystatecheckLast Daily State Check
FSCTICKETING@111.100:pclastweeklystatecheckLast Weekly State Check
FSCTICKETING@111.100:pcnumeratorID
FSCTICKETING@111.100:pcplannedforversionPlanned for Version
FSCTICKETING@111.100:pcprovidedwithProduct Change Provided with
FSCTICKETING@111.100:pcreleasedwithversionReleased With Version
FSCTICKETING@111.100:pcstateState
FSCTICKETING@111.100:pcstoriesStories and Defects
FSCTICKETING@111.100:pcticketTicket
FSCTICKETING@111.100:pcticketsandproductchangesReferenced Tickets and Product Changes
FSCTICKETING@111.100:pctypeType
FSCTICKETING@111.100:repreportdatatableview<~objname~>
FSCTICKETING@111.100:repreportfeedbackqualityAverage Customer Ratings Regarding Quality of Answers
FSCTICKETING@111.100:repreportfeedbacktimesAverage Customer Ratings Regarding Answer Times
FSCTICKETING@111.100:repreportserviceagreementsService Agreement
FSCTICKETING@111.100:repreportservicelevelsfirstSLA - First Reaction (General)
FSCTICKETING@111.100:repreportservicelevelsfirstcriticalSLA - First Reaction (A-Critical)
FSCTICKETING@111.100:repreportservicelevelsfirstimportantSLA - First Reaction (C-Important)
FSCTICKETING@111.100:repreportservicelevelsfirsturgentSLA - First Reaction (B-Urgent)
FSCTICKETING@111.100:repreportservicelevelsqualifiedSLA - Qualified Reaction (General)
FSCTICKETING@111.100:repreportservicelevelsqualifiedcriticalSLA - Qualified Reaction (A-Critical)
FSCTICKETING@111.100:repreportservicelevelsqualifiedimportantSLA - Qualified Reaction (C-Important)
FSCTICKETING@111.100:repreportservicelevelsqualifiedurgentSLA - Qualified Reaction (B-Urgent)
FSCTICKETING@111.100:repserviceagreementsService Agreement
FSCTICKETING@111.100:room_ticketcontainerTicket Teamroom
FSCTICKETING@111.100:saagreementtypeTeamroom Usage
FSCTICKETING@111.100:saattendanceService Level Definition
FSCTICKETING@111.100:sacategoriesAvailable Categories for Tickets
FSCTICKETING@111.100:sachargingpointsMaximum Ticketing Points
FSCTICKETING@111.100:sacheckpcstatedailyDaily Information About Product Changes for the Ticket Responsible
FSCTICKETING@111.100:sacheckpcstateweeklyWeekly Information About Product Changes for the Selected Team
FSCTICKETING@111.100:sacomponentsAvailable Components for Tickets
FSCTICKETING@111.100:sacreateteamroomsCreate Teamrooms
FSCTICKETING@111.100:sacustomerbccrecipientsBcc: Recipients
FSCTICKETING@111.100:sacustomerccrecipientsCc: Recipients
FSCTICKETING@111.100:sacustomerreminderconfigurationConfiguration for E-Mail Escalations ("Waiting for Customer" Since at Least 1 Week)
FSCTICKETING@111.100:sacustomersCustomer Contacts
FSCTICKETING@111.100:sadserviceagreementService Agreement
FSCTICKETING@111.100:sadserviceticketService Ticket
FSCTICKETING@111.100:saemailanswerText Displayed Above Support Staff Message
FSCTICKETING@111.100:saemailheaderHeadline
FSCTICKETING@111.100:saemaillogoaltLogo Text
FSCTICKETING@111.100:saemaillogohrefLogo Link
FSCTICKETING@111.100:saemaillogolinkURL to Logo Image
FSCTICKETING@111.100:saemailnameText Displayed Above Ticket Name
FSCTICKETING@111.100:saemailopenrequestText Displayed in Reply Button
FSCTICKETING@111.100:saemailsubjectSubject
FSCTICKETING@111.100:sainfrastructureUsed Infrastructure
FSCTICKETING@111.100:saisactiveActive
FSCTICKETING@111.100:sanochargeablepointsTickets with 0 Ticketing Points
FSCTICKETING@111.100:sanumeratorService Agreement ID
FSCTICKETING@111.100:saorganisationOrganisation
FSCTICKETING@111.100:sapriorityattendancechargingPriority Definition
FSCTICKETING@111.100:saproductchangeprefixProduct Change ID Prefix
FSCTICKETING@111.100:sareplyaddressE-Mail Address for Replies
FSCTICKETING@111.100:saresponsibleSupport Agent/Team
FSCTICKETING@111.100:sasenderdisplaynameSender’s Display Name for Sent E-Mails
FSCTICKETING@111.100:sasenderemailSender E-Mail
FSCTICKETING@111.100:sasendpcnotificationsInform About Product Changes
FSCTICKETING@111.100:saslareminderconfigurationConfiguration for E-Mail Escalations (SLA)
FSCTICKETING@111.100:saticketprefixTicket ID Prefix
FSCTICKETING@111.100:saticketsTickets
FSCTICKETING@111.100:saticketteamroomsTicket Teamrooms
FSCTICKETING@111.100:sauseadvancedmodeAdvanced Mode
FSCTICKETING@111.100:sausechargingUse Ticket Limit
FSCTICKETING@111.100:sausedchargingpointsUsed Ticketing Points
FSCTICKETING@111.100:sauseemailnotificationE-Mail Notification
FSCTICKETING@111.100:sauseenrichedsubjectUse Enriched Subject
FSCTICKETING@111.100:sauseexpertmodeExpert Mode
FSCTICKETING@111.100:sausetypingUse Typing of Tickets
FSCTICKETING@111.100:savalidfromValid From
FSCTICKETING@111.100:savalidthruValid to
FSCTICKETING@111.100:sawebserviceuserWebservice Ticket Creator
FSCTICKETING@111.100:saweeklycheckouTeam for Weekly Information
FSCTICKETING@111.100:serviceagreement_ticketcontainerTicket Teamroom
FSCTICKETING@111.100:sladelayreminderactiveUse Escalation of Pending Action by Support
FSCTICKETING@111.100:sladelayreminderfromSender address for escalation of a pending action by support
FSCTICKETING@111.100:slafirstreactionremindertimespanTime frame before expiration of first reaction
FSCTICKETING@111.100:slaqualifiedreactionremindertimespanTime frame before expiration of qualified reaction
FSCTICKETING@111.100:slareactionreminderactiveUse Escalation for Expiration of Reaction Times
FSCTICKETING@111.100:slareactionreminderfromSender address for escalation of reaction times expiration
FSCTICKETING@111.100:slareminderbccBcc: Recipients
FSCTICKETING@111.100:slareminderccCc: Recipients
FSCTICKETING@111.100:srrespusernameResponsible User Name
FSCTICKETING@111.100:stagreementService Agreement
FSCTICKETING@111.100:stcategoriesTicket Categories
FSCTICKETING@111.100:stchargingpointsCharged Points
FSCTICKETING@111.100:stcomponentAffected Component
FSCTICKETING@111.100:stcustomerCustomer
FSCTICKETING@111.100:stheadsuplinkLink for answer
FSCTICKETING@111.100:sthotfixesHotfixes
FSCTICKETING@111.100:stidTicket ID
FSCTICKETING@111.100:stinfrastructureUsed Infrastructure
FSCTICKETING@111.100:stlastchangeinternalResponse for Ticket Pending Since
FSCTICKETING@111.100:stnumeratorTicket ID (Numerator)
FSCTICKETING@111.100:stpriorityPriority
FSCTICKETING@111.100:stproductchangesProduct Changes
FSCTICKETING@111.100:stsentcustomerwaittimeescalationsSent Escalations to Customer
FSCTICKETING@111.100:stticketsandproductchangesReferenced Tickets and Product Changes
FSCTICKETING@111.100:sttypeType
FSCTICKETING@111.100:testemailescalationcustomerwaittimeCustomer Notification on Pending Action by Customer
FSCTICKETING@111.100:testemailescalationfirstreactionResponse Reminder - First Reaction Required
FSCTICKETING@111.100:testemailescalationqualifiedreactionResponse Reminder - Qualified Reaction Required
FSCTICKETING@111.100:testemailescalationsupportwaittimeSupport Notification on Pending Action by Support
FSCTICKETING@111.100:testemailscaptionTest E-Mails
FSCTICKETING@111.100:testemailsrecipientE-Mail Recipient
FSCTICKETING@111.100:testemailstatechangedTicket State Changed
FSCTICKETING@111.100:ticketcontainer_roomTeamroom
FSCTICKETING@111.100:ticketcontainer_serviceagreementService Agreement

FSCTICKETING@111.100:TV_ADDCUSTOMER (ADDCUSTOMER)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Mapped Transaction Variable Constant: 1
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:TV_ALLOWDELETETICKET (ALLOWDELETETICKET)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Mapped Transaction Variable Constant: 3
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:TV_BACKGROUNDACTIVITY (BACKGROUNDACTIVITY)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Mapped Transaction Variable Constant: 2
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:TV_MIGRATED (Migration)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Mapped Transaction Variable Constant: 4
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:bvbuildnumber (Build Number)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:bvproduct (Product)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:bvreleasedate (Release Date)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: true
Changeable: true
Use Date Only: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:custreminderactive (Active)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:custreminderbcc (Bcc: Recipients)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCSERVICEDESK@111.100:AttrRecipientsStringListSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:custremindercc (Cc: Recipients)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCSERVICEDESK@111.100:AttrRecipientsStringListSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:custreminderlogoalt (Logo Text)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:custreminderlogohref (Logo Link)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:custreminderlogolink (URL to Logo Image)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:custremindersubject (Subject)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:custremindertextclosed (Answer to the customer in case of automatic closure of the ticket)

Additional Information

Type: COOSYSTEM@1.1:STRINGLIST
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:custremindertextopen (Answer to the customer in case of pending actions)

Additional Information

Type: COOSYSTEM@1.1:STRINGLIST
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:custremindertitle (Title)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:dhagreement (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:dhcontact (User)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: COOSYSTEM@1.1:User
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:dhdistributedat (Distributed on/at)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: true
Changeable: true
Use Date Only: false
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:dhremark (Remark)

Additional Information

Type: COOSYSTEM@1.1:STRINGLIST
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:hxadditionalinformation (Additional Information)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Describes Child Relationship: true
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: COOSYSTEM@1.1:Object
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


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FSCTICKETING@111.100:hxbuild (Build)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: true
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:hxcontent (Content)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrHxContentSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:Content
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:hxdescription (Description)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:hxdistributionhistory (Distribution History)

Additional Information

Type: FSCTICKETING@111.100:DistributionHistory
Multiple Values (Overrides Type): true
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:hxfixedstoriesanddefects (Stories and Defects)

Additional Information

Private: true
Changeable in Installed Component: true
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: FSCSCRUM@1.1001:BacklogItem
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:hxinstalldescription (Installation Description)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:hxrelease (Release)

SCRUM-Release of the hotfix

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCSCRUM@1.1001:Release
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:hxservicetickets (Tickets)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrHxServiceTicketsSet
Multiple Values (Overrides Type): true
Property for Back Link: FSCTICKETING@111.100:sthotfixes
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTICKETING@111.100:ServiceTicket
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:hxversion (Version)

SCRUM-Version of the hotfix

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCSCRUM@1.1001:Version
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:pacchargedpoints (Charged Ticketing Points)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:INTEGER
Maximum Length: 10
Changeable: true
Must Be Defined: true
Sign: true
Visible: true


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FSCTICKETING@111.100:pacprio (Priority)

Additional Information

Type: FSCTICKETING@111.100:Priority
Changeable: true
Visible: true
Must Be Defined: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:pcadditionalinformation (Additional Information)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:pcagreement (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: true
Visible: true


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FSCTICKETING@111.100:pcdescription (Description)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: true
Visible: true


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FSCTICKETING@111.100:pcid (ID)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:pclastdailystatecheck (Last Daily State Check)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: false
Changeable: true
Must Be Defined: false
Use Date Only: false
Visible: true


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FSCTICKETING@111.100:pclastweeklystatecheck (Last Weekly State Check)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: false
Changeable: true
Must Be Defined: false
Use Date Only: false
Visible: true


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FSCTICKETING@111.100:pcnumerator (ID)

Additional Information

Private: true
Number of Addresses to Reserve: 1
Changeable in Installed Component: true
Timeout: 5
Changeable in User Interface: false
Type: COOSYSTEM@1.1:INTEGER
ACL Object: NUMERATOR@1.1001:NumACL
Maximum Length: 10
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Global: false
Reserve Addresses: false
Sign: true
Visible: true


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FSCTICKETING@111.100:pcplannedforversion (Planned for Version)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrPCPlannedForVersionSet
Describes Child Relationship: true
Type: COOSYSTEM@1.1:OBJECT
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


[top]

FSCTICKETING@111.100:pcprovidedwith (Product Change Provided with)

Additional Information

Type: FSCTICKETING@111.100:BuildVersion
Changeable: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:pcreleasedwithversion (Released With Version)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Describes Child Relationship: true
Type: COOSYSTEM@1.1:OBJECT
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


[top]

FSCTICKETING@111.100:pcstate (State)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrPCStateSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: FSCTICKETING@111.100:RequirementState
Initialization Value: 6000
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


[top]

FSCTICKETING@111.100:pcstories (Stories and Defects)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrPCStoriesSet
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCSCRUM@1.1001:BacklogItem
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:pcticket (Ticket)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrPrReqTicketSet
Property for Back Link: FSCTICKETING@111.100:stproductchanges
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceTicket
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: true
Visible: true


[top]

FSCTICKETING@111.100:pcticketsandproductchanges (Referenced Tickets and Product Changes)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrTicketsAndProducChangesSet
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: COOSYSTEM@1.1:Object
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:pctype (Type)

Additional Information

Type: FSCTICKETING@111.100:RequirementType
Changeable: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Visible: true
Must Be Defined: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:repreportdatatableview (<~objname~>)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: FSCDATATABLE@1.1001:DataTableList
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportfeedbackquality (Average Customer Ratings Regarding Quality of Answers)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportfeedbacktimes (Average Customer Ratings Regarding Answer Times)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportserviceagreements (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsfirst (SLA - First Reaction (General))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsfirstcritical (SLA - First Reaction (A-Critical))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsfirstimportant (SLA - First Reaction (C-Important))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsfirsturgent (SLA - First Reaction (B-Urgent))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsqualified (SLA - Qualified Reaction (General))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsqualifiedcritical (SLA - Qualified Reaction (A-Critical))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsqualifiedimportant (SLA - Qualified Reaction (C-Important))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repreportservicelevelsqualifiedurgent (SLA - Qualified Reaction (B-Urgent))

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:repserviceagreements (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: true
Visible: true


[top]

FSCTICKETING@111.100:room_ticketcontainer (Ticket Teamroom)

Additional Information

Private: true
Changeable in Installed Component: true
Destructor Action: COOSYSTEM@1.1:AttrChildrenDestructor
Action Called Before Property Is Saved: COOSYSTEM@1.1:AttrRelationSet
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLIST
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTICKETING@111.100:TicketContainer
Action Called After Property Is Read: COOSYSTEM@1.1:AttrRelationGet
Search for Allowed Classes Only: true
Changeable: true
Action Called After Property of Version Is Read: COOSYSTEM@1.1:AttrRelationGetVersion
Action to Copy Property From Object: COOSYSTEM@1.1:AttrRelationCopy
Must Be Defined: false
Action Called Before Property of Version Is Deleted: COOSYSTEM@1.1:AttrRelationDelVersion
Visible: false
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrRelationFixVersion


[top]

FSCTICKETING@111.100:saagreementtype (Teamroom Usage)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: FSCTICKETING@111.100:ServiceAgreementType
Initialization Value: 8100
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


[top]

FSCTICKETING@111.100:saattendance (Service Level Definition)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Destructor Action: COOSYSTEM@1.1:AttrChildrenDestructor
Describes Child Relationship: true
Type: COOSYSTEM@1.1:OBJECT
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCSERVICEDESK@111.100:Attendance
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeComp
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


[top]

FSCTICKETING@111.100:sacategories (Available Categories for Tickets)

Store categories as term.

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Describes Child Relationship: true
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeComp
Changeable: true
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


[top]

FSCTICKETING@111.100:sachargingpoints (Maximum Ticketing Points)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:INTEGER
Maximum Length: 10
Changeable: true
Must Be Defined: false
Sign: false
Visible: true


[top]

FSCTICKETING@111.100:sacheckpcstatedaily (Daily Information About Product Changes for the Ticket Responsible)

Additional Information

Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSACheckPCStateDailySet
Changeable in Installed Component: true


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FSCTICKETING@111.100:sacheckpcstateweekly (Weekly Information About Product Changes for the Selected Team)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSACheckPCStateWeeklySet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: false
Changeable: true
Must Be Defined: true
Visible: true


[top]

FSCTICKETING@111.100:sacomponents (Available Components for Tickets)

Store components as term.

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Describes Child Relationship: true
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeComp
Changeable: true
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


[top]

FSCTICKETING@111.100:sacreateteamrooms (Create Teamrooms)

Additional Information

Initialization Value: true
Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:sacustomerbccrecipients (Bcc: Recipients)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCSERVICEDESK@111.100:AttrRecipientsStringListSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:sacustomerccrecipients (Cc: Recipients)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCSERVICEDESK@111.100:AttrRecipientsStringListSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:sacustomerreminderconfiguration (Configuration for E-Mail Escalations ("Waiting for Customer" Since at Least 1 Week))

Additional Information

Type: FSCTICKETING@111.100:CustomerReminderConfiguration
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:sacustomers (Customer Contacts)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSaCustomersSet
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: COOSYSTEM@1.1:Object
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:sadserviceagreement (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:sadserviceticket (Service Ticket)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceTicket
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:saemailanswer (Text Displayed Above Support Staff Message)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saemailheader (Headline)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saemaillogoalt (Logo Text)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saemaillogohref (Logo Link)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saemaillogolink (URL to Logo Image)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:saemailname (Text Displayed Above Ticket Name)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saemailopenrequest (Text Displayed in Reply Button)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saemailsubject (Subject)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:sainfrastructure (Used Infrastructure)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSaInfrastructureSet
Describes Child Relationship: true
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLIST
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: COOSYSTEM@1.1:ContentObject
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeComp
Changeable: true
Action to Copy Property From Object: FSCTICKETING@111.100:AttrSaInfrastructureCopy
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


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FSCTICKETING@111.100:saisactive (Active)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSaIsActiveSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: true
Changeable: true
Must Be Defined: true
Visible: true


[top]

FSCTICKETING@111.100:sanochargeablepoints (Tickets with 0 Ticketing Points)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Type: COOSYSTEM@1.1:INTEGER
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Volatile: true
Action Called After Property Is Read: COOSYSTEM@1.1:AttrValueExprGet
Maximum Length: 10
Action Called After Property of Version Is Read: COOSYSTEM@1.1:AttrValueExprGetVersion
Changeable: true
Must Be Defined: false
Sign: false
Visible: true


[top]

FSCTICKETING@111.100:sanumerator (Service Agreement ID)

Additional Information

Private: true
Number of Addresses to Reserve: 1
Changeable in Installed Component: true
Timeout: 5
Changeable in User Interface: false
Type: COOSYSTEM@1.1:INTEGER
ACL Object: NUMERATOR@1.1001:NumACL
Maximum Length: 10
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Global: false
Reserve Addresses: false
Sign: true
Visible: true


[top]

FSCTICKETING@111.100:saorganisation (Organisation)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: COOSYSTEM@1.1:Group
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:sapriorityattendancecharging (Priority Definition)

Additional Information

Type: FSCTICKETING@111.100:PriorityAttendanceCharging
Multiple Values (Overrides Type): true
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saproductchangeprefix (Product Change ID Prefix)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Describes Child Relationship: true
Type: COOSYSTEM@1.1:OBJECT
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeComp
Changeable: true
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


[top]

FSCTICKETING@111.100:sareplyaddress (E-Mail Address for Replies)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:saresponsible (Support Agent/Team)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSaResponsibleSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: COOSYSTEM@1.1:Object
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: true
Visible: true


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FSCTICKETING@111.100:sasenderdisplayname (Sender’s Display Name for Sent E-Mails)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: true
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


[top]

FSCTICKETING@111.100:sasenderemail (Sender E-Mail)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrEmailSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Action Called After Property Is Read: FSCTICKETING@111.100:AttrSaSenderMailGet
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


[top]

FSCTICKETING@111.100:sasendpcnotifications (Inform About Product Changes)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Action Called After Property Is Read: FSCTICKETING@111.100:AttrSASendPCNotificationsGet
Initialization Value: true
Changeable: true
Must Be Defined: true
Visible: true


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FSCTICKETING@111.100:saslareminderconfiguration (Configuration for E-Mail Escalations (SLA))

Additional Information

Type: FSCTICKETING@111.100:SLAReminderConfiguration
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:saticketprefix (Ticket ID Prefix)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Describes Child Relationship: true
Type: COOSYSTEM@1.1:OBJECT
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeComp
Changeable: true
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


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FSCTICKETING@111.100:satickets (Tickets)

Store tickets associated with this agreement. Used for GetChargedPoints() and GetNotChargableTickets(). Since this property is introduced as backlink in a later version of this app, it is not guaranteed that it contains all tickets created prior to version 14.2.1.

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Property for Back Link: FSCTICKETING@111.100:stagreement
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTICKETING@111.100:ServiceTicket
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeRead
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:saticketteamrooms (Ticket Teamrooms)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSaTicketTeamRoomsSet
Destructor Action: FSCTICKETING@111.100:AttrSaTicketTeamRoomsDestructor
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: FSCTEAMROOM@1.1001:TeamRoom
Search for Allowed Classes Only: true
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:sauseadvancedmode (Advanced Mode)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:sausecharging (Use Ticket Limit)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Action Called After Property Is Read: FSCTICKETING@111.100:AttrSaUseChargingGet
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:sausedchargingpoints (Used Ticketing Points)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Type: COOSYSTEM@1.1:INTEGER
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Volatile: true
Action Called After Property Is Read: COOSYSTEM@1.1:AttrValueExprGet
Maximum Length: 10
Action Called After Property of Version Is Read: COOSYSTEM@1.1:AttrValueExprGetVersion
Changeable: true
Must Be Defined: false
Sign: false
Visible: true


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FSCTICKETING@111.100:sauseemailnotification (E-Mail Notification)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: true
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:sauseenrichedsubject (Use Enriched Subject )

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:sauseexpertmode (Expert Mode)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Obsolete: true
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:sausetyping (Use Typing of Tickets )

Additional Information

Initialization Value: false
Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:savalidfrom (Valid From)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: true
Changeable: true
Use Date Only: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:savalidthru (Valid to)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: true
Changeable: true
Use Date Only: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:sawebserviceuser (Webservice Ticket Creator)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: COOSYSTEM@1.1:User
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:saweeklycheckou (Team for Weekly Information)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCFOLIOCLOUD@1.1001:OrgUnit
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: true
Visible: true


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FSCTICKETING@111.100:serviceagreement_ticketcontainer (Ticket Teamroom)

Additional Information

Private: true
Changeable in Installed Component: true
Destructor Action: COOSYSTEM@1.1:AttrChildrenDestructor
Action Called Before Property Is Saved: COOSYSTEM@1.1:AttrRelationSet
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLIST
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTICKETING@111.100:TicketContainer
Action Called After Property Is Read: COOSYSTEM@1.1:AttrRelationGet
Search for Allowed Classes Only: true
Changeable: true
Action Called After Property of Version Is Read: COOSYSTEM@1.1:AttrRelationGetVersion
Action to Copy Property From Object: COOSYSTEM@1.1:AttrRelationCopy
Must Be Defined: false
Action Called Before Property of Version Is Deleted: COOSYSTEM@1.1:AttrRelationDelVersion
Visible: false
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrRelationFixVersion


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FSCTICKETING@111.100:sladelayreminderactive (Use Escalation of Pending Action by Support)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:sladelayreminderfrom (Sender address for escalation of a pending action by support)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrEmailSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:slafirstreactionremindertimespan (Time frame before expiration of first reaction)

Additional Information

Private: true
Changeable in Installed Component: true
Action to Get Display String of Property: COOATTREDIT@1.1:GetTimeIntervalDisp
Initialization Value: 7200
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:INTEGER
Maximum Length: 10
Changeable: true
Must Be Defined: false
Sign: false
Visible: true


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FSCTICKETING@111.100:slaqualifiedreactionremindertimespan (Time frame before expiration of qualified reaction)

Additional Information

Private: true
Changeable in Installed Component: true
Action to Get Display String of Property: COOATTREDIT@1.1:GetTimeIntervalDisp
Initialization Value: 14400
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:INTEGER
Maximum Length: 10
Changeable: true
Must Be Defined: false
Sign: false
Visible: true


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FSCTICKETING@111.100:slareactionreminderactive (Use Escalation for Expiration of Reaction Times)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:BOOLEAN
Initialization Value: false
Changeable: true
Must Be Defined: true
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:slareactionreminderfrom (Sender address for escalation of reaction times expiration)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrEmailSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:slareminderbcc (Bcc: Recipients)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCSERVICEDESK@111.100:AttrRecipientsStringListSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:slaremindercc (Cc: Recipients)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCSERVICEDESK@111.100:AttrRecipientsStringListSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRINGLIST
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:srrespusername (Responsible User Name)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:stagreement (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrSTAgreementSet
Property for Back Link: FSCTICKETING@111.100:satickets
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: true
Visible: true


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FSCTICKETING@111.100:stcategories (Ticket Categories)

Additional Information

Private: true
Changeable in Installed Component: true
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:stchargingpoints (Charged Points)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:INTEGER
Maximum Length: 10
Changeable: true
Must Be Defined: false
Sign: true
Visible: true


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FSCTICKETING@111.100:stcomponent (Affected Component)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTERM@1.1001:Term
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:stcustomer (Customer)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrStCustomerSet
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: COOSYSTEM@1.1:User
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Always Compute Filter Expression: true
Visible: true


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FSCTICKETING@111.100:stheadsuplink (Link for answer)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:sthotfixes (Hotfixes)

Additional Information

Access Types for Reading Property: COOSYSTEM@1.1:AccTypeChangeSec
Private: true
Changeable in Installed Component: true
Property for Back Link: FSCTICKETING@111.100:hxservicetickets
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: FSCTICKETING@111.100:Hotfix
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:stid (Ticket ID)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:STRING
Maximum Length: 254
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:stinfrastructure (Used Infrastructure)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: COOSYSTEM@1.1:AttrValueExprSet
Changeable in User Interface: false
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLIST
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Volatile: true
Possible Object Class: COOSYSTEM@1.1:ContentObject
Action Called After Property Is Read: COOSYSTEM@1.1:AttrValueExprGet
Search for Allowed Classes Only: true
Action Called After Property of Version Is Read: COOSYSTEM@1.1:AttrValueExprGetVersion
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:stlastchangeinternal (Response for Ticket Pending Since)

Must not be changed implicitly according to CLOUD05204

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:DATETIME
Disable Conversion: false
Changeable: true
Must Be Defined: false
Use Date Only: false
Visible: true


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FSCTICKETING@111.100:stnumerator (Ticket ID (Numerator))

Additional Information

Private: true
Number of Addresses to Reserve: 1
Changeable in Installed Component: true
Timeout: 5
Changeable in User Interface: false
Type: COOSYSTEM@1.1:INTEGER
ACL Object: NUMERATOR@1.1001:NumACL
Maximum Length: 10
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Global: false
Reserve Addresses: false
Sign: true
Visible: true


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FSCTICKETING@111.100:stpriority (Priority)

Additional Information

Type: FSCTICKETING@111.100:Priority
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrStPrioritySet
Changeable in Installed Component: true


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FSCTICKETING@111.100:stproductchanges (Product Changes)

Additional Information

Private: true
Access Types for Reading Property: COOSYSTEM@1.1:AccTypeReadComp
Changeable in Installed Component: true
Property for Back Link: FSCTICKETING@111.100:pcticket
Describes Child Relationship: true
Multiple Values (Overrides Type): true
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Possible Object Class: FSCTICKETING@111.100:ProductChange
Search for Allowed Classes Only: true
Access Types for Changing Property: COOSYSTEM@1.1:AccTypeChangeSec
Changeable: true
Action to Copy Property From Object: COOSYSTEM@1.1:NoOperation
Must Be Defined: false
Visible: true
Action Called Before Property of Version Is Saved: COOSYSTEM@1.1:AttrChildrenFixManualVersion


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FSCTICKETING@111.100:stsentcustomerwaittimeescalations (Sent Escalations to Customer)

Additional Information

Private: true
Changeable in Installed Component: true
Initialization Value: 0
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:INTEGER
Maximum Length: 10
Changeable: true
Must Be Defined: false
Sign: true
Visible: true


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FSCTICKETING@111.100:stticketsandproductchanges (Referenced Tickets and Product Changes)

Additional Information

Private: true
Changeable in Installed Component: true
Action Called Before Property Is Saved: FSCTICKETING@111.100:AttrTicketsAndProducChangesSet
Multiple Values (Overrides Type): true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECTLISTUNIQ
Possible Object Class: COOSYSTEM@1.1:Object
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:sttype (Type)

Additional Information

Type: FSCTICKETING@111.100:TicketType
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:testemailescalationcustomerwaittime (Customer Notification on Pending Action by Customer)

Additional Information

Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:testemailescalationfirstreaction (Response Reminder - First Reaction Required)

Additional Information

Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:testemailescalationqualifiedreaction (Response Reminder - Qualified Reaction Required)

Additional Information

Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:testemailescalationsupportwaittime (Support Notification on Pending Action by Support)

Additional Information

Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:testemailscaption (Test E-Mails)

Additional Information

Type: COOSYSTEM@1.1:STRING
Changeable: true
Visible: true
Must Be Defined: false
Maximum Length: 254
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:testemailsrecipient (E-Mail Recipient)

Additional Information

Private: true
Changeable in Installed Component: true
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: COOSYSTEM@1.1:User
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:testemailstatechanged (Ticket State Changed)

Additional Information

Type: COOSYSTEM@1.1:BOOLEAN
Changeable: true
Visible: true
Must Be Defined: false
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Private: true
Changeable in Installed Component: true


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FSCTICKETING@111.100:ticketcontainer_room (Teamroom)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Property for Back Link: FSCTICKETING@111.100:room_ticketcontainer
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTEAMROOM@1.1001:Room
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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FSCTICKETING@111.100:ticketcontainer_serviceagreement (Service Agreement)

Additional Information

Private: true
Changeable in Installed Component: true
Changeable in User Interface: false
Property for Back Link: FSCTICKETING@111.100:serviceagreement_ticketcontainer
ACL Object: COOSYSTEM@1.1:DefaultDeveloperACL
Type: COOSYSTEM@1.1:OBJECT
Possible Object Class: FSCTICKETING@111.100:ServiceAgreement
Search for Allowed Classes Only: true
Changeable: true
Must Be Defined: false
Visible: true


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